Brandon Oaks LifeCare Community’s Assisted Living has been recognized as a 2014 recipient of the Bronze Commitment to Quality Award, by the American Health Care Association (AHCA) and National Center for Assisted Living (NCAL), for its dedication to improving the lives of residents through quality care. The award is the first of three distinctions possible through the National Quality Award program.
Brandon Oaks Assisted Living Administrator, Susan O’Malley, RN, commented, “We are honored to have won a bronze quality award and we will continue the journey by pursuing the silver quality award in 2015. I believe this criteria encourages striving for quality in a methodical approach and is beneficial to the staff at Brandon Oaks and the residents we serve.” The program honors centers across the nation that have demonstrated their commitment to improving quality care for seniors and individuals with disabilities. Brandon Oaks Assisted Living was the only assisted living center in Virginia to receive the Bronze Commitment to Quality Award.
“I applaud Brandon Oaks Assisted Living for its commitment to delivering quality care,” said Mark Parkinson, President and CEO of AHCA/NCAL. “This award represents the dedication that each Bronze recipient has given to improve quality in the long term and post-acute care profession.”
This nation-wide award program has three levels: Bronze, Silver, and Gold. Centers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations. Bronze applicants must demonstrate their ability to implement a performance improvement system. Trained examiners review each Bronze application to determine if the center has met the demands of the criteria. As a recipient of the Bronze Commitment to Quality Award, Brandon Oaks Assisted Living may now move forward in developing approaches and achieving performance level that meet the criteria for the Silver Achievement in Quality Award.
“Brandon Oaks is continuously recognized by local publications and the community, so to also be recognized by a well-established national healthcare organization demonstrates the quality of care we offer,” states Brandon Oaks Executive Director Joe Hoff.
The award will be presented to Brandon Oaks Assisted Living during the AHCA/NCAL’s 65th Annual Convention and Exposition, October 5-8, 2014 in Washington, D.C.
